Frequently Asked Questions

Where are you located?
Folkmade is a home bakery in Northwest Chicago, near Elston & Lawrence (60630).
For delivery, enter your address on the order form and I’ll provide a delivery quote!
Sorry, no shipping.

When should I order?
As early as possible! My calendar fills up 8–10 weeks in advance.
A 50% deposit secures your spot, and the balance is due at pickup.
Not sure of your theme yet? No problem! Reserve your date with a deposit, and we’ll finalize the design details closer to your event.
Need cookies within 14 days? Ask away! A 20% fast track fee applies.

How do I order?
Start by filling out the inquiry form. We’ll connect over email to talk through your vision and details. Once your quote is approved, a 50% deposit locks in your order!

Is there a minimum?
Yes, a minimum of 2 dozen cookies. Order any number over 24! Need 55? 150? No problem!

Tell me about the cookies!
My cookies are vanilla bean sugar cookies topped with royal icing. They are made with fresh eggs from my family’s chickens, unbleached flour, and my homemade vanilla extract and vanilla bean paste. Fun fact: the vanilla takes over a year to make!
Allergy Information:
Cookies contain gluten and dairy, and are made in a home kitchen that also processes common allergens.
Storage Information:
Each cookie is individually heat-sealed for freshness and can stay fresh for:
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Up to 2 weeks at room temperature
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Over 3 months in the freezer (freezing and thawing instructions provided)
Please do not refrigerate cookies as condensation can ruin the icing designs.

Details, details, details!
I offer both hand-piped (3D/raised effect) and printed image cookies. We can even mix and match!
Have a specific theme in mind? Let's chat via email about your ideas! We'll discuss designs, shapes, colors, phrases, and more.
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I do not hand-pipe character cookies, but we can print them or create simplistic designs that captures their essence!